Returns & Exchanges
We want you to love your new frames, which is why we offer a 30-day hassle-free return policy on all eyewear. If your glasses aren't a perfect fit for your style or vision, we'll provide a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked.
Pack Your Frames
Place the glasses in their original protective case and packaging to prevent damage during transit, then securely seal the box.
Drop Off and Refund
Hand your package to any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing